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Training Full Description
Training Title: Addictions: Module 1 Unit 4 - Customer Service Clock Hours: 1 Objectives: At the completion of this program, participants should be able to: • Recognize and apply philosophies of customer service • Be familiar with the NIATX model of process improvement • Know the five main questions to ask your customers • Understand the goals of a walk through • Learn how to ensure that improvement is sustainable Description: This course is Part 4 in an Addiction Series. This course covers Customer Service and how best to serve the clients for improvement as well as for a sustainable outcome. Keywords: Addiction, Substance Abuse, Substance Dependence, Withdrawal Approval Bodies Association of Social Work Boards Approved Continuing Education (ACE) CAADE - California Association for Alcohol/Drug Educators California Association of DUI Treatment Programs (CADTP) California Board of Registered Nursing California Consortium of Addiction Programs and Professionals (CCAPP) Connecticut Certification Board, Inc. Florida Board of Nursing Florida Board of Psychology Florida Dept. of Health (Board of Social Work, Marriage & Family, Mental Health Counseling) NAADAC, National Association for Addiction Professionals National Board for Certified Counselors Pennsylvania Certification Board Professional Development Price: $0.00

Training Full Description

Training Title:
Addictions: Module 1 Unit 4 - Customer Service

Clock Hours: 1

Objectives:
At the completion of this program, participants should be able to: • Recognize and apply philosophies of customer service • Be familiar with the NIATX model of process improvement • Know the five main questions to ask your customers • Understand the goals of a walk through • Learn how to ensure that improvement is sustainable

Description:
This course is Part 4 in an Addiction Series. This course covers Customer Service and how best to serve the clients for improvement as well as for a sustainable outcome. Keywords: Addiction, Substance Abuse, Substance Dependence, Withdrawal

Approval Bodies

Association of Social Work Boards Approved Continuing Education (ACE)
CAADE - California Association for Alcohol/Drug Educators
California Association of DUI Treatment Programs (CADTP)
California Board of Registered Nursing
California Consortium of Addiction Programs and Professionals (CCAPP)
Connecticut Certification Board, Inc.
Florida Board of Nursing
Florida Board of Psychology
Florida Dept. of Health (Board of Social Work, Marriage & Family, Mental Health Counseling)
NAADAC, National Association for Addiction Professionals
National Board for Certified Counselors
Pennsylvania Certification Board
Professional Development
Price: $0.00


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