Training Title:
Supervision: Problem Solving and Decision Making v.2

Clock Hours: 1

Objectives:
At the completion of this course, participants should be able to: • Determine if something is a problem. • Describe how to use the Problem Identification tool. • List two problem solving strategies. • Describe how to use the problem solving strategies. • Identify common decision making mistakes. • Describe the steps to effective decision making.

Description:
This course provides an overview of skills necessary for Supervisors to effectively solve problems and make decisions. The material examines the reasons problem solving and decision making are so difficult, and provides a review of effective problem solving and decision making techniques. In addition, the course explores various tools which can help make decisions and solving problems easier. Keywords: supervision, decision making, problem solving, management, leadership, goals, leaders, managers

Approval Bodies